Archive for December, 2008

When you have fewer people available to do the work than you have had in the past, you need to be clearer about job expectations for the organization to survive or prosper.

Job descriptions communicate job expectations. A Results-Oriented Job Description sharpens the communication by putting an end result as an exclamation point.

Don’t just tell people what you need them to do for the organization. Tell them what they need to accomplish in order to move the organization forward.

Focusing on organization results gets employees more involved in organization processes—and makes their contributions more meaningful.

The most basic business concept we have is: Show us good results in order to justify yourself.

The auto makers haven’t done this. Their business model is out-of-date. Oh yes, they gave customers what they wanted, but they shouldn’t have. Management should have been smarter. We don’t need all of the models offered. We don’t need last generation technology. We don’t need all of the dealerships and inventory. We don’t need bloated bureaucracies. And we don’t need the UAW wanting more and more of everything.

When cars replaced horses, carriage makers and horsewhip makers went out of business. Sure, business is more complex than a century ago, but get with the times.

Not only do the auto makers need to be clear about the results they propose, they need to propose the right results.