The Results-Oriented Laundry Workplace

Laundry jobs, whether washing, ironing or delivering, are involved in a lot of detail. When laundry people are so engrossed in the details of their jobs, it's easy for them, for anyone actually, to lose sight of the job's major contribution.

A Results-Oriented Laundry Job Description is different from a traditional job description because it focuses an employee on the several job results that answer the question: What results must this laundry affairs job accomplish for the organization?

Laundry Job Standards added to job expectations tighten management controls by clarifying how well and when results must be accomplished.

Laundry Job Objectives establish management and employee plans by highlighting important current and future results needed.

Job-specific Laundry Employee Management Forms maintain consistent and legally sound management actions by basing manager-employee interactions on job results.

The Purpose of Laundry Jobs

Stated in a results-oriented, three-line style, laundry affairs jobs--

PROVIDE CLEAN LAUNDRY by

picking up dirty laundry; mending damaged laundry; sorting and scheduling laundry loads; operating cleaning and ironing equipment; loading and delivering laundry.

Types of Laundry Jobs

Some laundry jobs sort and inspect dirty laundry. Other job mend articles. Still other jobs prepare and monitor cleaning equipment. Somebody needs to fold and iron clean laundry. And finally, the laundry has to be delivered. And, of course, somebody has to manage and supervise the laundry people and processes.

Laundry Job Management Tools

Here are actual job examples of how laundry affairs job actions can be focused on results and kept on track using each of our job management tools:

Results-Oriented Laundry Job Descriptions form the foundation of all job management tools. Our uniquely structured job descriptions focus on the result to be accomplished first and prominently, followed by the duties performed in order to accomplish the result. For example,

RECOMMENDS LAUNDRY ACTIONS by

analyzing system controls.

Laundry Job Standards sharpen employee attention and management control by defining and communicating how well the laundry affairs results must be accomplished and what benchmarks will be used to measure job results. For example, for the job result above, the job standards might be:

• Laundry situations are correctly understood.
• All options are identified and evaluated.
• Laundry recommendations are ready when needed.

Laundry Job Objectives point the direction for employee actions by focusing job efforts on current and future laundry affairs issues. Job objectives are written in the three-line, results-oriented structure. For example, for the job result above, a job objective might be:

SPEED-UP DECISION MAKING by

reducing time to deliver laundry affairs recommendations by 10% by (date).

Laundry Employee Management Forms tied specifically to each laundry affairs job description are more helpful (and legal) than generic forms used for all different kinds of jobs. Job-specific forms are used to state job qualifications, guide job interview questions, orient new employees, plan job training, and appraise job performance.

Laundry Job Qualifications are stated in the same terms used in the job description. They are not translated into generic (typically behavioral) terms. For example:

RECOMMENDS LAUNDRY ACTIONS by

analyzing system controls.

Laundry Job Interview guide questions are inserted directly below each job result in the job description: For example:

• "What specific job responsibilities have you had in this area?"
• "Where did you have these job responsibilities?"
• "When did you have these job responsibilities?"
• "How did you go about accomplishing these responsibilities?"
• "What accomplishment in this area gave you the most pride?"
• "In this area, what were some of your biggest challenges?"
• "How did you overcome the challenges?"

The Laundry Job Orientation guide reformats the job description sequence so that job explanations, policies, protocols, processes, and procedures are logical and complete and can easily be checked off. For example:

RECOMMENDS LAUNDRY ACTIONS by

analyzing system controls.

The manager might say: "Here's the procedure and format we use to analyze and present laundry affairs recommendations."

The Laundry Job Training plan guides a thorough examination of actual job knowledge, skills, and abilities as described in the job description that need improvement or that might be enhanced. For example:

RECOMMENDS LAUNDRY ACTIONS by

analyzing system controls.

The manager might say: "Analytical skills would be improved by enrolling in a statistical analysis class."

The Laundry Job Performance Appraisal guide is a job-specific form. It is not a universal form used for all jobs. The guide adds an appraisal scale below each job result in the job description so that attention can be drawn to each job requirement and expectation. For example:

RECOMMENDS LAUNDRY ACTIONS by

analyzing system controls.

__ Great! Just want we wanted.
__ We have a problem.
__ Improvement is needed.
__ Much, much more than we asked for.

Comments: _________________

Laundry Résumé Template

Potential employers want to know what a job applicant has accomplished in his/her laundry affairs work career. They don't want to be bored with minor details. Our Résumé Template provides:

• an outline to help assemble personal background information.
• a Results-Oriented Job Description to provide the laundry affairs job language-focused on results-needed to write an effective résumé.
• Laundry Job Objectives to orient thinking in terms of accomplishments.
• instructions on how to use a Results-Oriented Laundry Job Description and Laundry Job Objectives to express job accomplishments.

Use the laundry affairs job description responsibility statement as a base:

RECOMMENDS LAUNDRY ACTIONS by

analyzing system controls.

Select the laundry affairs job objective that fits your experience:

REDUCE COSTS 10% by

improving laundry affairs processes.

Combine the two into a résumé statement:

Reduced costs 10% by analyzing, identifying, and recommending new laundry affairs system controls.

Laundry Career Links

Association for Linen Management

Educational source for people and organizations that purchase, process, distribute, and manage the use of linens and other textile products.

U.S. Department of Labor, Bureau of Labor Statistics, Laundry and Dry-cleaning Workers

Learn about the training and education needed for laundry and dry-cleaning jobs, earnings, expected job prospects, what laundry and dry-cleaning workers do on the job, and working conditions.