The Results-Oriented Risk Management Workplace

Risk management jobs, whether analyzing risks, placing insurance or investigating fraud, are involved in a lot of detail. When risk management people are so engrossed in the details of their jobs, it's easy for them, for anyone actually, to lose sight of the job's major contribution.

A Results-Oriented Risk Management Job Description is different from a traditional job description because it focuses an employee on the several job results that answer the question: What results must this risk management affairs job accomplish for the organization?

Risk Management Job Standards added to job expectations tighten management controls by clarifying how well and when results must be accomplished.

Risk Management Job Objectives establish management and employee plans by highlighting important current and future results needed.

Job-specific Risk Management Employee Management Forms maintain consistent and risk managemently sound management actions by basing manager-employee interactions on job results.

The Purpose of Risk Management Jobs

Stated in a results-oriented, three-line style, risk management affairs jobs--

PROTECT AGAINST RISKS AND LOSSES by

analyzing and classifying risk frequency and potential severity; reducing chance of loss; implementing modifications as risks change; placing property, activity, or risk with insurers; updating listing of properties, vehicles, equipment, and coverage limits; investigating potential fraud; reviewing and updating disaster plan.

Types of Risk Management Jobs

Some risk management jobs analyze and classify potential risks. Other jobs study and negotiate insurance contracts. Still other jobs review loss payments. Somebody needs to keep track of losses, and investigate suspected fraud. And, of course, somebody has to manage and supervise the risk management people and processes.

Risk Management Job Management Tools

Here are actual job examples of how risk management affairs job actions can be focused on results and kept on track using each of our job management tools:

Results-Oriented Risk Management Job Descriptions form the foundation of all job management tools. Our uniquely structured job descriptions focus on the result to be accomplished first and prominently, followed by the duties performed in order to accomplish the result. For example,

RECOMMENDS RISK MANAGEMENT ACTIONS by

analyzing system controls.

Risk Management Job Standards sharpen employee attention and management control by defining and communicating how well the risk management affairs results must be accomplished and what benchmarks will be used to measure job results. For example, for the job result above, the job standards might be:

• Risk Management situations are correctly understood.
• All options are identified and evaluated.
• Risk Management recommendations are ready when needed.

Risk Management Job Objectives point the direction for employee actions by focusing job efforts on current and future risk management affairs issues. Job objectives are written in the three-line, results-oriented structure. For example, for the job result above, a job objective might be:

SPEED-UP DECISION MAKING by

reducing time to deliver risk management affairs recommendations by 10% by (date).

Risk Management Employee Management Forms tied specifically to each risk management affairs job description are more helpful (and risk management) than generic forms used for all different kinds of jobs. Job-specific forms are used to state job qualifications, guide job interview questions, orient new employees, plan job training, and appraise job performance.

Risk Management Job Qualifications are stated in the same terms used in the job description. They are not translated into generic (typically behavioral) terms. For example:

RECOMMENDS RISK MANAGEMENT ACTIONS by

analyzing system controls.

Risk Management Job Interview guide questions are inserted directly below each job result in the job description: For example:

• "What specific job responsibilities have you had in this area?"
• "Where did you have these job responsibilities?"
• "When did you have these job responsibilities?"
• "How did you go about accomplishing these responsibilities?"
• "What accomplishment in this area gave you the most pride?"
• "In this area, what were some of your biggest challenges?"
• "How did you overcome the challenges?"

The Risk Management Job Orientation guide reformats the job description sequence so that job explanations, policies, protocols, processes, and procedures are logical and complete and can easily be checked off. For example:

RECOMMENDS RISK MANAGEMENT ACTIONS by

analyzing system controls.

The manager might say: "Here's the procedure and format we use to analyze and present risk management affairs recommendations."

The Risk Management Job Training plan guides a thorough examination of actual job knowledge, skills, and abilities as described in the job description that need improvement or that might be enhanced. For example:

RECOMMENDS RISK MANAGEMENT ACTIONS by

analyzing system controls.

The manager might say: "Analytical skills would be improved by enrolling in a statistical analysis class."

The Risk Management Job Performance Appraisal guide is a job-specific form. It is not a universal form used for all jobs. The guide adds an appraisal scale below each job result in the job description so that attention can be drawn to each job requirement and expectation. For example:

RECOMMENDS RISK MANAGEMENT ACTIONS by

analyzing system controls.

__ Great! Just want we wanted.
__ We have a problem.
__ Improvement is needed.
__ Much, much more than we asked for.

Comments: _________________

Risk Management Résumé Template

Potential employers want to know what a job applicant has accomplished in his/her risk management affairs work career. They don't want to be bored with minor details. Our Résumé Template provides:

• an outline to help assemble personal background information.
• a Results-Oriented Job Description to provide the risk management affairs job language-focused on results-needed to write an effective résumé.
• Risk Management Job Objectives to orient thinking in terms of accomplishments.
• instructions on how to use a Results-Oriented Risk Management Job Description and Risk Management Job Objectives to express job accomplishments.

Use the risk management affairs job description responsibility statement as a base:

RECOMMENDS RISK MANAGEMENT ACTIONS by

analyzing system controls.

Select the risk management affairs job objective that fits your experience:

REDUCE COSTS 10% by

improving risk management affairs processes.

Combine the two into a résumé statement:

Reduced costs 10% by analyzing, identifying, and recommending new risk management affairs system controls.

Risk Management Career Links

Institute of Risk Management, Career in Risk Management

Jobs in risk management, Where can risk management take you?, what about you?, How can taking the diploma increase career opportunities?

Georgia State University, Careers in Risk Management

Careers for undergraduates, master students, doctoral students, links and resources.

American Risk and Insurance Association, Careers

Professional association of insurance scholars and other risk management and insurance professionals, resources.