The Results-Oriented Travel Workplace

Travel jobs, whether guiding travelers, making travel arrangements or preparing travel documents, are involved in a lot of detail. When travel people are so engrossed in the details of their jobs, it's easy for them, for anyone actually, to lose sight of the job's major contribution.

A Results-Oriented Travel Job Description is different from a traditional job description because it focuses an employee on the several job results that answer the question: What results must this social Services affairs job accomplish for the organization?

Travel Job Standards added to job expectations tighten management controls by clarifying how well and when results must be accomplished.

Travel Job Objectives establish management and employee plans by highlighting important current and future results needed.

Job-specific Travel Employee Management Forms maintain consistent and social Servicesly sound management actions by basing manager-employee interactions on job results.

The Purpose of Travel Jobs

Stated in a results-oriented, three-line style, social Services affairs jobs--

SUPPORT TRAVELERS by

studying travel requirements; planning and identifying route, carriers, lodging, and dining; obtaining and verifying space; providing visa, permit and medical documents and information; verifying required papers.

Types of Travel Jobs

Some travel jobs escort travelers on a trip, explaining points of interest and making the visit carefree. Other jobs make travel arrangements, such as booking hotels, airplanes and ships. Still other jobs assemble all of the travel documents. And, of course, somebody has to manage and supervise the travel people and processes.

Travel Job Management Tools

Here are actual job examples of how social Services affairs job actions can be focused on results and kept on track using each of our job management tools:

Results-Oriented Travel Job Descriptions form the foundation of all job management tools. Our uniquely structured job descriptions focus on the result to be accomplished first and prominently, followed by the duties performed in order to accomplish the result. For example,

RECOMMENDS TRAVEL ACTIONS by

analyzing system controls.

Travel Job Standards sharpen employee attention and management control by defining and communicating how well the social Services affairs results must be accomplished and what benchmarks will be used to measure job results. For example, for the job result above, the job standards might be:

• Travel situations are correctly understood.
• All options are identified and evaluated.
• Travel recommendations are ready when needed.

Travel Job Objectives point the direction for employee actions by focusing job efforts on current and future social Services affairs issues. Job objectives are written in the three-line, results-oriented structure. For example, for the job result above, a job objective might be:

SPEED-UP DECISION MAKING by

reducing time to deliver social Services affairs recommendations by 10% by (date).

Travel Employee Management Forms tied specifically to each social Services affairs job description are more helpful (and social Services) than generic forms used for all different kinds of jobs. Job-specific forms are used to state job qualifications, guide job interview questions, orient new employees, plan job training, and appraise job performance.

Travel Job Qualifications are stated in the same terms used in the job description. They are not translated into generic (typically behavioral) terms. For example:

RECOMMENDS TRAVEL ACTIONS by

analyzing system controls.

Travel Job Interview guide questions are inserted directly below each job result in the job description: For example:

• "What specific job responsibilities have you had in this area?"
• "Where did you have these job responsibilities?"
• "When did you have these job responsibilities?"
• "How did you go about accomplishing these responsibilities?"
• "What accomplishment in this area gave you the most pride?"
• "In this area, what were some of your biggest challenges?"
• "How did you overcome the challenges?"

The Travel Job Orientation guide reformats the job description sequence so that job explanations, policies, protocols, processes, and procedures are logical and complete and can easily be checked off. For example:

RECOMMENDS TRAVEL ACTIONS by

analyzing system controls.

The manager might say: "Here's the procedure and format we use to analyze and present social Services affairs recommendations."

The Travel Job Training plan guides a thorough examination of actual job knowledge, skills, and abilities as described in the job description that need improvement or that might be enhanced. For example:

RECOMMENDS TRAVEL ACTIONS by

analyzing system controls.

The manager might say: "Analytical skills would be improved by enrolling in a statistical analysis class."

The Travel Job Performance Appraisal guide is a job-specific form. It is not a universal form used for all jobs. The guide adds an appraisal scale below each job result in the job description so that attention can be drawn to each job requirement and expectation. For example:

RECOMMENDS TRAVEL ACTIONS by

analyzing system controls.

__ Great! Just want we wanted.
__ We have a problem.
__ Improvement is needed.
__ Much, much more than we asked for.

Comments: _________________

Travel Résumé Template

Potential employers want to know what a job applicant has accomplished in his/her social Services affairs work career. They don't want to be bored with minor details. Our Résumé Template provides:

• an outline to help assemble personal background information.
• a Results-Oriented Job Description to provide the social Services affairs job language-focused on results-needed to write an effective résumé.
• Travel Job Objectives to orient thinking in terms of accomplishments.
• instructions on how to use a Results-Oriented Travel Job Description and Travel Job Objectives to express job accomplishments.

Use the social Services affairs job description responsibility statement as a base:

RECOMMENDS TRAVEL ACTIONS by

analyzing system controls.

Select the social Services affairs job objective that fits your experience:

REDUCE COSTS 10% by

improving social Services affairs processes.

Combine the two into a résumé statement:

Reduced costs 10% by analyzing, identifying, and recommending new social Services affairs system controls.

Travel Career Links

Career Explorer

Travel and tourism training.

U.S. Department of Labor, Bureau of Labor Statistics, Travel Agents

Training and education needed for travel agent jobs, earnings, expected job prospects, what travel agents do on the job, and working conditions.

U.S. Department of Labor, Bureau of Labor Statistics, Reservation and Transportation Ticket Agents and Travel Clerks

Training and education needed for travel agent jobs, earnings, expected job prospects, what travel agents do on the job, and working conditions.

TheHighSchoolGraduate.com, Careers in Travel and Tourism

The demand for travel and tourism professionals, choosing the right school, inquire about courses and training.